Smartlivecasino site review

Platinum – Smartlivecasino WLD Live Dealer Casino Platinum award Gold Silver Bronze Unclassified

NOTE: review updated in May 2010.

Introduction:

Smartlivecasino is, like SuperCasino, a UK-based TV Casino that has spread online. Smartlivecasino is a relatively new entrant to the TV Casino market and an even newer one to online webcam Casino. However, after an initially rocky start, it is now one of the best Live Caller Casinos in the business.

All operations are run from London, UK. This means no problems with dealing with an off-shore call centre where the staff struggle with English as second language. The main focus of Smartlivecasino is UK and as such does not offer a great deal for non-UK based players.

Roulette and Blackjack are offered and Smartlivecasino does have a large RNG Casino though from NetEnt which is high quality and easy to play. Live Roulette is only available from 1pm to 6am daily, Live Blackjack tables are open from 2pm to 6am GMT weekdays. Don’t forget that the RNG Casino is available 24-7.

Smartlivecasino has, in 2010, changed its focus slightly and has included a NetEnt RNG casino. Whilst we understand why they are doing that (they think they can make more money out of us poor punters!) it does make life a little less exciting for us Live Caller Casino players! We just hope that they don’t take their eyes off the players that put them in business in the first place: the Live Dealer Casino players!

The dealers online are the same as those from the TV and you can meet them all here.

Promotions are available for live players. For new players there is a good 150% bonus on your first deposit up to £500 which is great. The wagering requirements are pretty tough, but you are allowed to play the bonus on any live game you like, and most of the RNG ones also. For more information about the sign-up bonus click here. There are regular promo’s also that will help your bank roll including:

• Midweek Madness: 100% match bonus when you deposit £30 (you get £30 free!) on a Wednesday. You need to enter the bonus code RELOAD30 when you make your deposit and the deposit and bonus must be wagered 30x (£1,800) which is not generous, but will help you have a decent chance of winning if you play well and have some luck on your side.
• Fantastic Fridays: 100% match bonus when you deposit £50 (you get £50 free!) on a Friday. You need to enter the bonus code FRIDAY50 when you make your deposit. The wagering requirement on this bonus is less attractive than the Wednesday bonus with 35x deposit + bonus (£3,500) required before you can cash out.
• Refer a friend: this is one of the most generous refer a friend promotions WLD has ever seen. If you fill out the form on this page before a friend of yours registers with Smartlivecasino, then not only will your friend earn £20 in bonus cash (must wager £200 before they can withdraw it), but you will earn 10% of all their initial deposits (although the website is quite misleading in that it says at one point ‘all deposits’ it is actually just the initial deposit) – you have to wager 10x the 10% of the deposit to withdraw the bonus.
• VIP bonuses: once you reach VIP levels, you will be able to get daily and weekly reload bonuses on your deposits.

Smartlivecasino gets a Which Live Casino? rating of Platinum. This means that Smartlivecasino is a great Casino that you will enjoy playing with. By running 24-7 SLC would achieve an even better score.The new games are great and are running a lot longer than they used to. It is though great to see the TV Casino shows moving online and giving the big gambling firms a run for their money!

Sign-up: Silver
+: fast and easy to do.
-: asks for lots of information due to gambling regulations.

Site use: Platinum
+: single account means easy access to Live Casino and all products; Live Dealer games are easy to find and only a click away.
-: not all games on the site are available 24-7, but they nearly are you must really want to play if you want to play between 6am and midday – take the morning off!

Deposit: Gold 
+: UK-based players should have no real problems with the credit and debit card deposit methods. Now NETeller and Moneybookers have been added its even easier.
-: not enough options and cashier can be a little slow.

Promotions: Platinum
+: dedicated Live Casino promotions on all games.
-: very tight restrictions on some of the promos (especially Roulette) – check before you take them.

Lobby use: Platinum
+: just like the TV version, but with a few more options – some of which are not available anywhere else.
-: although it is getting better, the video stream isn’t quite good as that at other Casinos.

Withdrawals: Silver
+: easy to request.
-: verification documents are required for all withdrawals and they work hard to stop bonus abuse.

Customer Service: Gold
+: 24-7 phone, chat and email support.
-: more focussed on TV and telephone betting rather than online Roulette play.

Brand: Gold
+: with TV shows and UK-based offices mean they are visible.
-: not as strong a brand as the big gambling companies.